Locations: India

Responsibilities

• Perform design and write technical specifications according to requirements
• Build code as per design and coding standards
• Manage release and deployment
• Ensure usage of best practices and reuse
• Coordinate and interact with BA, Architect, Platform Administrator etc.

Requirements

• 4 – 6 years IT experience with minimum 2 years of experience in Big Data technologies using Spark/Scala, HDFS, Hive, Oozie, HDP.
• Hands-on experience on the all the different layers of BigData ecosystem.

Behavioral Skills

• Ability to communicate (verbal and written) effectively with counterparts in SG Paris
• Ability to handle technical issues and escalations
• Ability to support the project manager to resolve operational issues

Mandatory Skills:

• Abinitio, Ansible, Jenkins, GIT, Dockers, puppet, sonar nexus, OpenShift, Linux platform
• Working experience in shell, Perl scripting, Knowledge of Agility
• Knowledge in French language is a plus

Requirements

• Proficiency in at least one programming language (Core competency)
• Good understanding of Software life cycle
• Hands-on experience in DevOps
• General understanding of investment banking industry is desired

Profile

• Opportunity to work with some of the best minds in a team and learn a lot on the technical front. Get mentored/groomed on the best practices followed in the software industry.
• Team members, Technical leader, Devops
• onshore team, DevOps, Technical Lead

Job Description

• Candidates with 1 to 2 years of experience in sales and cold calling in US BPO or Call Center industry
• Excellent US English communication and presentation skills
• Interested in cold calling, pitching to right person in the US (executive management), fixing appointments for corporate presentations
• Prior experience in client interaction and relationship skills
• Well versed in MS Office, web search, LinkedIn and other social media tools

Role & Responsibilities

• Perform sales activities including cold calling and qualification of prospects
• Make outbound calls to targeted list of prospects during US business hours
• Pitch KGiSL’s value proposition for outsourcing work to companies in the US
• Must be able to connect with prospects over the call, identify potential opportunities and convert leads
• Regular follow-ups with the prospects that have been identified as potential clients and who have shown interest to use our services
• Should be networking with prospects via social media
• Co-ordinate with internal teams to schedule appointments, sales discussions, conference calls
• Ensure smooth communication between prospect, sales and marketing teams
• Maintain and expand database of prospects

Job Description

• The Call Center Associate (Agent) is primarily responsible for making or attending customer calls to sell products or services.
• The position requires understanding of communicating with customers
• Possess great organizational skills and be able to multi-task and prioritize in high-volume, fast-paced environments

Role & Responsibilities

• Making calls / attending customer calls to sell products or services
• Gains and updates job knowledge by studying new product descriptions and participating in training programs
• Responsible for ensuring productivity metrics and quality
• Contribute towards achieving company goals and objectives

Requirements

• Freshers or candidates with no prior international call center experience can apply
• Candidates should have excellent English communication skills with neutral accent
• Willingness to work for sales campaigns (inbound & outbound processes)
• Willingness to work in flexible rotational night shifts including late night shifts
• Willingness to work with rotational weekly offs

Job Description

The ideal candidate will have the ability to do both recruiting and research for any given client assignment. Guide & mentor Junior recruiters as per the direction of the Team Lead on assigned tasks to ensure client expectation and quality is met on an on-going basis. Work constantly to improve efficiency and effectiveness on tasks assigned by following the protocols set. Analyze and drive projects effectively towards success.

Requirements

• Quickly understand the nuances of client company’s job requirements
• Create strategies and prepare work plans
• Build target candidate profiles using various tools like job boards, attraction marketing and social media networking
• Discuss the opportunity and conduct phone screens
• Gather market intelligence related to the project
• Assess and qualify suspects
• Network with the Movers and Shakers in the industry to help identify qualified candidates
• ATS management
• Manage candidates throughout the interview process
• Analyze the assigned projects and provide recommendation
• Keep the Team lead and other stake holders abreast of project activities & updates
• Ensure client expectations are met, participate in client meetings and interact with clients in the absence of client point of contact
• Motivate junior recruiters to improve skills and productivity
• Support operations in process development and training as required
• Prepare and deliver reports
• Perform with limited supervision

Skills Required :

• 1-2 years of relevant experience in active / passive recruitment
• Excellent verbal and written communication
• Possess logical and analytical reasoning
• Ability to gather/identify information via web
• Ability to work on multiple assignments, multi-task and meet deadlines
• Manage projects effectively
• Strong interpersonal skills
• Work in a fast paced environment and willingness to work extended hours on need basis
• Excellent MS Office (Word, Excel, PPT) skills

Job Description

We are looking for support lead to work on our flagship product to support in this role, you should be able to manage the team and client. The previous experience dealing with support cases or request via e-mail, telephone in person. Responsible to manage the customer escalations and queries. Periodical review with team members on their performance improvements.

Requirements

• Ability to understand the logic flow of programming in the Application.
• Ability to manage the team and customer escalation.
• Excellent written and spoken English.
• Excellent analytical and problem-solving skills
• Flexibility – responsibilities may require in occasional evening and weekend work.
• Communicating the closure of ticket with detailed information.
• Communicating the timeline to client, when there is effort required.
• After initial analyse from the support ticket, if required resource to have discussion with client to understand their queries in person.
• Daily support ticket status review.
• Communicating the weekly status to the customer on their tickets.
• Adhere to committed SLA.