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Chat Support

Leverage chat support to enhance customer engagement
Chat SupportChat Support
Customers are increasingly expecting businesses to be available across various channels and not just over the call. KGiS offers chat support services that help businesses enable their customers to reach them instantly.
The automated and human chat support that we offer enables you to anticipate your customers’ needs and follow up through other channels to resolve their issues. This not only reduces the effort your customers make to reach you but also allows you to fetch their data to serve them efficiently.
Outcomes

Customized chat support solutions that align with the brand values

Enabled by analytics, automation, and machine learning

Quicker response than email and offers a friendly human experience

CLIENT STORIES

Brands Trust Us

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Chat Support
CUSTOMER SUPPORT

Canadian telecom provider improves customer satisfaction leveraging KGiS Contact Center Services

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    Chat Support
    SALES SUPPORT

    US home security and identity protection provider increases sales conversions by 40%

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      Chat Support
      SALES SUPPORT

      KGiS improves sales conversions for leading American customer acquisition companies for telephone voice, data communications and home services

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        Chat Support
        TECH SUPPORT

        World’s leading automotive and engineering company improves first call resolution, resolves 87% of the dealer tickets in L1 support

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          Chat Support
          CHAT SUPPORT

          American golf simulation company increases profitability through live chat for customer service, sales and tech support

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            We help you uncover the full potential of your operational efficiency.

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              Planning to improve your customers’ experience?We can help you.

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