Job Description

• The Call Center Associate (Agent) is primarily responsible for making or attending customer calls to sell products or services.
• The position requires understanding of communicating with customers
• Possess great organizational skills and be able to multi-task and prioritize in high-volume, fast-paced environments

Role & Responsibilities

• Making calls / attending customer calls to sell products or services
• Gains and updates job knowledge by studying new product descriptions and participating in training programs
• Responsible for ensuring productivity metrics and quality
• Contribute towards achieving company goals and objectives

Requirements

• Freshers or candidates with no prior international call center experience can apply
• Candidates should have excellent English communication skills with neutral accent
• Willingness to work for sales campaigns (inbound & outbound processes)
• Willingness to work in flexible rotational night shifts including late night shifts
• Willingness to work with rotational weekly offs

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