Outcomes
FACILITATING SEAMLESS TRANSACTIONS AND PROMISING ENHANCED CUSTOMER EXPERIENCE
Order Management
We bring in best-in-class practices to help companies efficiently manage their customer orders regardless of the channel. Our solution is automated in a way that the operations become seamless across the departments for every order. This way you can fulfill your orders in an organized way.
Order Fulfillment
Once the purchase order is approved, the vendor can send you the necessary goods and services for your operations. We help you in the verification of specifications and goods condition, and preparation of receipt.
Order Shipment
Successful delivery depends on the efficiency of the supply chain and logistics. We make sure your entire logistics arm is actively operating through periodic auditing and make sure the communication between the order fulfillment and the shipment departments is effective.
Invoicing and Accounts Receivables
KGiS makes the accounts receivables seamless by automating the invoice processes. Because any discrepancies in credit management will lead to cash flow problems and the collapse of the company’s finance. With accurate invoices, managed by automated accounting systems, we help you anticipate inflows, alleviate payment delays, and generate revised invoices.
Payment Collections
Payment issues arise from a lot of factors. Failing to document the payments will disrupt the finances of an organization. KGiS brings down the cash inaccuracies by ensuring every payment you receive is stored and processed only through the ordering system.
Data Management
Data from the O2C is crucial in determining the performance of the organization. KGiS helps companies monitor and analyze the complete O2C data such as the sales cycle, orders and purchases, customer retention rate, and so on. With this, businesses can make crucial decisions to improve their customer experience.